Portavogie Shoreline

Shipping

Your piece has taken a long time to make. I will carefully double box and package it appropriately to ensure a safe as posible delievery to you. I will endeavour to use recycled or eco materials.

I will always send 1st class, registered post through Royal Mail so we can both track it's journey to you.

Unfortunately, I cannot be held responsible for any additional duties charged by your country. Owing to the current situation delivery times cannot be guaranteed.

Refunds

As you have read in Shipping info, I will take the utmost care to packeage your item appropiately. However, if it does not arrive in perfect condition, please contact me via email within 48hrs of delivery,  patriciamillarceramics@gmail.com with a photo of the item. After this time, I cannot be held responsible for goods not in my care.

I will issue a refund if the piece has been clearly damaged in transit. 

Returns

If you change your mind within 5 days of recieving your purchase, please contact me by email  patriciamillarceramics@gmail.com Once we agree to return the item, you are responsible to reuse the original packaging materials and box the item in the same way in which you recieved it. It will be your responsibility to pay for the return, 1st Class and registered postage.

When I recieve the piece in the perfect condition, in which it was sent, I will issue a refund.