Refunds
As you have read in Shipping info, I will take the utmost care to packeage your item appropiately. However, if it does not arrive in perfect condition, please contact me via email within 48hrs of delivery, patriciamillarceramics@gmail.com with a photo of the item. After this time, I cannot be held responsible for goods not in my care.
I will issue a refund if the piece has been clearly damaged in transit.
Returns
If you change your mind within 5 days of recieving your purchase, please contact me by email patriciamillarceramics@gmail.com Once we agree to return the item, you are responsible to reuse the original packaging materials and box the item in the same way in which you recieved it. It will be your responsibility to pay for the return, 1st Class and registered postage.
When I recieve the piece in the perfect condition, in which it was sent, I will issue a refund.